terms of service
the rules of how mira works, what we owe each other, and the parts we have to say in lawyer-voice.
i'm not a therapist. i'm not a crisis line. i'm not perfect, and sometimes i'll be wrong. by using me, you agree to that — and to the rest of what's below.
what's in here
- welcome
- who can use mira
- your account
- mira is not a therapist
- subscriptions, billing & auto-renewal
- cancellations & refunds
- acceptable use
- your content & memories
- our intellectual property
- disclaimers
- limitation of liability
- indemnification
- termination
- governing law & disputes
- changes to these terms
- contact us
01welcome
These Terms of Service ("Terms") form a binding agreement between you and RiekApps ("Mira", "we", "our", "us") and govern your access to and use of the Mira mobile application, our website at mira-riekapps.web.app, and any related services (together, the "Service"). By installing, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
02who can use mira
You must be at least 16 years old (or the minimum digital-consent age in your country, whichever is higher) to use Mira. By using the Service, you represent that you meet this age requirement, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Service under the laws of your jurisdiction.
03your account
When you open the app, an anonymous account is created on your device so Mira can recognize you on subsequent sessions. You may optionally sign in with Google to back up and restore your data across devices. You are responsible for keeping access to your device and Google account secure. If you believe your account has been compromised, contact us at riekapps@gmail.com.
04mira is not a therapist
Mira's replies are generated by a large language model and may be incorrect, incomplete, or out of date. You should not rely on the Service for any decision that could affect your health, safety, finances, or legal standing without consulting a qualified human professional. You use Mira at your own discretion and risk.
05subscriptions, billing & auto-renewal
Mira offers optional paid subscriptions ("Mira+") that unlock unlimited chat, full memory, and other premium features. Subscriptions are sold and processed by Apple through the App Store or by Google through Google Play, depending on the platform on which you signed up.
- Auto-renewal. Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period.
- Charging. Your Apple ID or Google Play account will be charged the then-current price (plus any applicable taxes) at confirmation of purchase and again at each renewal.
- Price changes. If we change the price of a subscription, we will notify you and Apple or Google in advance. Continued use after the change takes effect constitutes acceptance of the new price.
- Manage & cancel. You can manage or cancel a subscription at any time in your Apple ID → Subscriptions or Google Play → Subscriptions settings. Uninstalling the app does not cancel your subscription.
06cancellations & refunds
Cancellations and refunds are handled by Apple and Google in accordance with their respective policies — we cannot process refunds on their behalf. You can request a refund from reportaproblem.apple.com (App Store) or through the Google Play purchase history. If you believe you were charged in error, also write to riekapps@gmail.com and we will help where we can.
07acceptable use
You agree not to use Mira to:
- Violate any law or the rights of any third party;
- Harass, threaten, or attempt to harm any person, including yourself;
- Generate or distribute content that sexually exploits minors, incites violence, or contains hateful content directed at people based on protected characteristics;
- Probe, scan, reverse-engineer, or attempt to gain unauthorized access to the Service or its underlying systems;
- Interfere with the Service through automated scraping, denial-of-service attempts, or by sending malware;
- Resell, redistribute, or commercially exploit the Service without our prior written permission;
- Misrepresent yourself or impersonate another person.
We may suspend or terminate access to the Service if we reasonably believe you have violated these rules.
08your content & memories
Anything you type to Mira, any photo you upload, and any "memory" Mira saves about you (together, "Your Content") belongs to you. You grant us a limited, worldwide, royalty-free license to host, store, process, and transmit Your Content only as necessary to provide the Service to you (for example, sending the latest messages to our language-model provider so Mira can reply). This license ends when you delete the content or your account, except where retention is required by law (see our Privacy Policy).
09our intellectual property
The Mira name, logo, illustrations, design system, software, and the look and feel of the Service are owned by RiekApps and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the app on devices you own or control, solely for your personal, non-commercial use, subject to these Terms.
10disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, error-free, or accurate. Your reliance on Mira's responses is solely at your own risk.
11limitation of liability
To the maximum extent permitted by applicable law, RiekApps and its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Service — regardless of the legal theory.
Our total aggregate liability arising out of or in connection with the Service is limited to the greater of (a) the amounts you have paid to us in the twelve (12) months preceding the event giving rise to liability, or (b) one hundred US dollars (USD 100). Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
12indemnification
You agree to defend, indemnify, and hold harmless RiekApps and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
13termination
You may stop using the Service at any time by deleting the app or by following the steps on the delete my data page. We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including if we believe you have violated these Terms. Sections that by their nature should survive termination (including IP, disclaimers, liability limits, indemnification, and governing law) will survive.
14governing law & disputes
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of India, without regard to conflict-of-laws principles. You and we agree that any such dispute will be resolved exclusively in the competent courts located in Bengaluru, India. If you are a consumer resident in another jurisdiction, you may also have the right to bring proceedings in your country of residence under your local law.
15changes to these terms
We may modify these Terms from time to time. If we make a material change, we will update the "last updated" date at the top and give you reasonable notice — in the app, by email if we have one, or both — before the changes take effect. Your continued use of the Service after the changes take effect means you accept the updated Terms.
16contact us
Questions about these Terms? Write to riekapps@gmail.com and a real person on our team will reply.